Take a look at these common questions to learn more about our fudge, our online offering, and shipping times and costs. If you have any questions that haven't been covered in these FAQ's, feel free to drop us a line or visit us in-store.
About our fudge
Where is your fudge made?
Our NZ fudge is handcrafted in Taupo, New Zealand.
Is your fudge gluten free?
Our fudge is made on site and may contain traces of nuts and gluten. A lot of our fudge is GF, it's best to get in contact with us if you're unsure.
Can I suggest a new / custom flavour?
Absolutely! Jump on our Facebook page and leave a comment with your flavour suggestion. We're always happy to try new and exciting flavours.
Do you offer gift wrapping?
Yes, we can gift-wrap your fudge online order for that perfect sweet surprise. For more information please see our fudge gift wrapping page.
Do you do bulk orders for corporate events and parties?
Yes, we do! We can cater to corporate and private events and supply a range of fudge platters with your choice of flavours.
Contact us!
Do you offer gift cards?
Yes, we offer electronic gift cards, that can be redeemed for any products available in our online store. They make a wonderful gift for when you want to leave the choice of flavours up to the recipient. For more information check out our NZ fudge gift card.
About shipping
How much does shipping cost?
Shipping within New Zealand comes at a flatrate of $7.50 per order and can take up to 3 business days. We use NZ Post for all fudge deliveries within NZ.
Shipping to overseas addresses is currently not available.
How long does shipping take?
All orders will ship within 48 hours on business days. If ordered over the weekend, the fudge will be shipped out on Monday.
Once it's ready, we use NZ Post for all fudge deliveries within NZ. Domestic delivery from our Taupo base can take up to 3 business days.
Will the parcel be tracked?
Yes, your fudge delivery will be securely shipped and tracked. You will receive a tracking number via email as soon as your order has left our store.
Do you ship to addresses outside of New Zealand?
Unfortunately we do not currently offer shipping to addresses outside of New Zealand.
Can I pick up my online order at Taupo Sunday Markets?
Sure you can! Just select 'Pick-up' during checkout before 5pm Friday.
Your order will be at the Taupo market on Sunday for pick-up between: 9am - 1pm.
Just present your order number at pick up. At Northcroft Reserve, Taupo 3330.
Otherwise you can directly buy fudge at our Taupo Market.
Where do you ship from?
All fudge deliveries are shipped from our base in Taupo.
Got any other questions?
Get in touch with your local fudgetarians for any questions about our NZ made fudge. Use our contact form or come meet us in our Taupo Sunday Market!